Contact Us

1. Booking and order queries

If you have a query relating to your booking or you need to change or cancel your order, please contact your fitting centre directly using the telephone number which appears on your order confirmation.

2. Website technical problems

If you're experiencing difficulties placing an order, you can place your order directly at your local centre.

Alternatively, if you would like to speak to someone, please contact the Customer Relations Team on 0370 066 3621.

3. Complaints process for shopping online

If you're not satisfied with the level of service you receive online, please do let us know by emailing us at

Alternatively, you can write to us at:

ATS Euromaster Limited
Customer Relations
Vantage Point
20 Upper Portland Street
B6 5TW

4. Contacting our centres

If you have a question about a product or service, please contact your local ATS centre. click here to find your nearest centre.


Select your vehicle make from the drop down list e.g. Audi, Ford
Select your car model from the drop down list e.g. A3, FOCUS
Select your engine size from the drop down list e.g. 1.9D, 1.6
Select year of registration
season choice help content
Select your preferred tyre brand to narrow your search further
Select the section width of your tyre. This is the nominal width of the tyre's cross-section in millimetres and can be found on the tyre wall e.g. 205 
Select the aspect ration of your tyre. This is the ratio of the side wall height to the cross section width and can be found on the tyre wall after the section width e.g. 55
Select the rim diameter of your tyre. This is the diamater (in inches) of the wheel that the tyre is designed to fit and can be found on the tyre side wall after the aspect ratio e.g. 15

Select the speed rating for your tyre. This is a letter which indicates the speed at which the tyre can carry the load corresponding to the load index. This can be found on the tyre side wall e.g. V

Select the load index for your tyre. This number shows the maximum weight the tyre can carry at the speed indicated by its speed rating symbol. The load index can be found on the tyre side wall next to the speed rating e.g. 88